James Damian
   
Art Fry
   
Chuck Pelly
   
R. Bare & E. Robinson
   
Lincoln Seragini
   
Marc Rosen
   
Yves Behar
   
Giancarlo Venelli
   
Mary Boone Wellington
   
Lorraine Justice
   
Ravi Sawhney
   
Robyn Waters
   
Lincoln Seragini
 Lincoln Seragini

Lincoln Seragini is the Jedi Master of Brazilian design. He's known throughout Latin America as a mastermind for the integration of marketing, engineering and design.

That's no small task. But Seragini has proven up to the challenge over his 40-year career. He has parlayed his training as a chemical engineer with experience in packaging development and marketing for such premiere companies as Colgate-Palmolive, Nestlé, Johnson & Johnson and Young & Rubicam into a vibrant management style that taps into the strengths of all three disciplines.

"I develop the business strategy, manage the creation of ideas and sell them to the Company," Seragini says. Seragini likes to refer to his own company, Seragini / Farné, as the IDEO of Brazil. He explains: "We're multi-disciplined and we develop products based on consumer experience and observation – like IDEO."

The word "provoke" comes up often in a conversation with Seragini. "I've always been innovative in provoking everybody," he says. "This is my personality. When you analyze innovation, you will conclude that it's design, not the technology."

To reinforce this message, Seragini created a packaging hierarchy matrix that clearly shows design as essential to differentiation in two key areas: aesthetics and convenience. "Technology is a critical ingredient but it's not the difference," he says. "Design makes the difference – more and more."

We connected with Seragini in São Paulo, Brazil, just prior to the start of the 2006 World Cup. Brazilians are passionate about their football, also known as soccer in the U.S. So it was natural to ask what designers worldwide can learn from Brazilian football. "Brazilian football has creativity," Seragini says. "But more than this, Brazilian players have the courage to take risks. Nothing is impossible."

That pretty much sums up Seragini's view of what can happen when marketing, engineering and design work together – nothing is impossible.

 


Colors and shapes reflect the spirit of Brazil
in packaging design.

Design Insights

Q – You started your career as an engineer and, now, you’re involved in all aspects of product development. When did you begin making the move into design and what do you consider yourself now – engineer, designer?

Lincoln – I'm a strategist. For more than 15 years, I was a packaging engineer. But more and more I discovered design because design is the visible expression of our products. I discovered that design sells the product. At Nestle, for example, we changed the packaging of the same product and the sales went up more than 200 percent. I was very astonished about this example. So I decided to study marketing and design and, around 1975, I introduced in Brazil color psychology. In 1977 I wrote an article, The Scientific Design of Packaging. Designers were very angry with me, saying, ‘How is it possible for an engineer to discuss design and creativity?’ To me, packaging is not an artistic expression. Packaging is a salesman. And more than this, you can reflect quality and sell the product in five seconds normally and leave the competitor on the shelves. It’s a terrific commitment to achieve this.

Q – There has always been conflict between engineering and design. What's the key to bridging the gap that has separated the two worlds?

Lincoln – We developed what we call a circular methodology. You have to dream the impossible. So creativity – the dream – comes first. Everybody works together to reach that dream. Engineering is trained to say no – ‘It’s not possible.’ And it isn't possible if you develop a project linearly – one portion after another. You have to 'mastermind' a project – bring engineers and designers together and establish a synergy where creativity is tops. Certainly, it is based on confidence and relationships. This spirit of cooperation is Brazil's biggest force. Brazilians are very friendly. They like to work together.

Q – Your comment on Brazil begs this question: How does packaging design in Brazil compare with designs coming out of other parts of the world?

Lincoln – Historically, in Brazil, like Argentina and other underdeveloped countries, there has been the culture of copy. It was a big problem. My career is based totally on innovation – you don't copy. The book, A Glimpse of Brasilian Design, has some terrific examples of innovation. Brazilians now are discovering their originality in fashion, cosmetics, furniture and packaging. But it’s a recent phenomenon. In graphic design, Brazil is among the best in the world. Brazilian graphic design is more spontaneous. There is the freedom to express. Product design in Brazil is still in its infancy.

Q – Do you believe self-expression is the key to Brazil's success in graphic design?

Lincoln – Yes, plus two more important factors. The competition in the supermarkets of Brazil is very developed. All the multinationals are here. And the pressure to export is forcing Brazilian companies to invest in professional design and to develop more originality. Ten years ago Brazil was closed to imported products. It was easy to copy. Now, to protect your brand here and to export, you need originality.

Q – Based on what has happened in Brazil, do you think China will be able to change its approach, which up to now has been based on copying others?

Lincoln – For me, China is piracy, not copy. There's a big difference as copying does require some ingenuity. China is both a great challenge and a great menace. For example, Brazil has about 100 design schools developed over the last 50 years. I read that in the next three years, 500 design schools will be introduced in China. As Tom Peters says, we can't compete with the Chinese on cost and Wal-Mart prices.

Q – Brazil is well known for its colorful culture and innovative style, which is best exemplified by Brazilian soccer. How do you try to capture the uniqueness and character of Brazil in your designs?

Lincoln – I’ve always said the factors are the integration of the team, friendship and to express without pain. Brazil is fun. To us, the world is fun. It’s not hard to work. How can you explain that Brazil makes a very good airplane (Empresa Brasileira de Aeronáutica, best known as Embraer, is one of the world's largest aircraft manufacturers) and the best gasoline worldwide (gasoline sold in Brazil contains about 25 percent alcohol, which is derived from sugar cane)? It's incredible. When Brazilians dedicate themselves to discipline and creativity, they are invincible. This is our secret.

Q – To what extent do you try to reflect the uniqueness of Brazil's people and culture in your designs?

Lincoln – The single biggest aspect is colors. And, then, the ‘freeness’ of the lines…the spontaneity and the shapes. Brazil is No. 1 in jewelry creation worldwide. Some of the Havianas -- the flip-flop sandals -- sell for more than $100. Why? It’s the Brazilian spirit --the sensation that when you put Havianas on, you are free.

Q – Are Havianas a good metaphor for Brazilian design?

Lincoln – It’s colors and symbolism. The spirit of Brazil is intangible. It’s an attitude. It’s the freedom of creation. It’s a fantasy.

Q – Is the typical consumer in Brazil much different than consumers elsewhere?

Lincoln – The Brazilian consumer likes to experiment with the new. They are not so traditional. Brazil has no tradition in terms of products as it does not invest in pure research. So it’s not possible to create emotional relationships because they are not Brazilian products. Nowadays, the Internet is used to create those relationships, friendships and to exchange experiences. For example, Orkut is the biggest web community in the world. Brazilian users account for about 70 percent of the Orkut community.

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